Senior Project Manager (m/f/d)

Ever bought a ticket for the Museumsinsel Berlin, the Belvedere in Vienna, or the Fondation Beyeler in Basel? That was us - with go~mus, our platform for 500+ museums and cultural institutions across Europe.

We're a team of 25 building SaaS solutions for visitor management. Part of the Tourism Software Group. Office in Berlin, flexible home office.

We're looking for a full-time addition to our project management. You own customer projects from the handover out of sales through to sign-off: planning, steering, closing. Museums and cultural institutions on one side, engineering, support, sales and product on the other. Scope, schedule and everyone involved come together at your desk.

Internally we speak German and English - with our international customers sometimes Dutch and French as well. For this role we need fluent German and English; further languages are a plus.

Our office is in Berlin and we like working there together. So Berlin is our preference, not a condition: other arrangements are possible. Talk to us and we'll find something that works for both sides.

Your tasks

• Plan and steer customer projects: scope, schedule, resources, budget
• Kickoffs, regular status meetings and sign-offs - internally and at the customer
• Coordinate between customers, engineering, support, sales and product
• Gather requirements, clarify them, and write them down so that everyone involved reads the same thing into them
• Surface risks, dependencies and delays early instead of explaining them later
• Project documentation and controlling of ongoing projects
• Continuously improve our project methodology, templates and workflows

Required skills

• Several years of experience leading customer projects, ideally in software or SaaS
• Comfortable running several projects in parallel with competing interests
• Technical understanding - you don't need to code, but interfaces, data models and releases shouldn't put you off
• Clear, dependable communication, also when a deadline starts to wobble
• Fluent German and English
• Willingness to travel for customer meetings (nationally, occasionally internationally)
• Full-time
• Structured, solution-oriented way of working with high quality standards

Nice to have

• Experience in the cultural or tourism sector
• Experience with project management and CRM tools (e.g. HubSpot, Jira)
• A project management certification (e.g. PRINCE2, PMP, Scrum) - welcome, but not required
• An additional language (e.g. Dutch or French)

What you can expect

• A team of 25 - remote-friendly, office in Berlin
• Coffee snobs with good taste (Rocket Appartamento)
• Both German and English spoken
• Everyone chips in where they can
• Open communication and mutual trust
• Part of the Tourism Software Group

We offer everyone on the team

• Solid onboarding into our programs and processes
• Flexible working hours & overtime compensation
• Home office option alongside the Berlin office
• Flat hierarchies and fast decisions
• Team events like our Nerd Ranch, hiking trips, barbecues, and more
• Team lunches and cooking together
• Option for a company phone and BVG annual ticket

Sounds good?

Send us an email with your CV to jobs@giantmonkey.de and tell us a bit about yourself - what makes you tick? What are you into? And which is the primate of your choice?

We're looking forward to meeting you!